Privacy Policy

Sustainable Wastewater Tas Pty Ltd (ACN 673 731 336)

We are committed to respecting your privacy. Our Privacy Policy sets out how we collect, use, store and disclose your personal information.

By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us.

We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.

Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details. It may also include financial information, including your credit card information.

1 Definitions and Interpretation

1.1 Definitions

In this document, unless the contrary intention appears or context otherwise requires, the following terms have the following meanings:

  • Australian Consumer Law means the law contained in schedule 2 to the Competition and Consumer Act 2010 (Cth) as applied as a law of each state and territory.
  • Services means without limitation any service, website, application or other like service provided by us to you.
  • Privacy Policy means the policy and terms set out in this document.

1.2 Interpretation

The following rules apply in interpreting this document, except where the context makes it clear that a rule is not intended to apply:

  • the terms 'us', 'we' and 'our' as applies is a reference to Sustainable Wastewater Tas Pty Ltd (ACN 673 731 336).
  • headings are for convenience only and do not affect interpretation;
  • where a word or phrase is given a particular meaning, other parts of speech and grammatical forms of that word or phrase have corresponding meanings;
  • the words 'such as', 'including', 'particularly' and similar expressions are not words of limitation;
  • a reference to:
    • a gender includes all genders
    • words that are gender neutral or gender specific include each gender;
    • the singular includes the plural and vice versa;
    • a person includes a natural person, partnership, joint venture, government agency, association, corporation, trust or other body corporate;
    • a thing (including but not limited to a chose in action or other right) includes a part of that thing;
    • a person includes their executors, administrators, successors, and permitted assigns;
    • a document includes all amendments or supplements to that document;
    • a clause, schedule, or annexure is a reference to a clause, schedule, or annexure of this document.
    • this document includes any schedules and attachments to it;
    • a law includes a constitutional provision, treaty, decree, convention, statute, regulation, ordinance, by-law, judgment, rule of common law or equity and is a reference to that law as amended, consolidated or replaced;
    • a statute includes any regulation, ordinance, by-law or other subordinate legislation made under it; and
  • no rule of construction applies to the disadvantage of a party because that party was responsible for the preparation of this document or any part of it;

2 Personal Information we Collect

2.1 Information

We may collect the following types of personal information:

  • name;
  • mailing or street address;
  • email address;
  • telephone number and other contact details;
  • age or date of birth;
  • credit card information;
  • your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
  • details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries;
  • any additional information relating to you that you provide to us directly through our website or Services or indirectly through your use of our website or Services or online presence or through other websites or accounts from which you permit us to collect information;
  • information you provide to us through customer surveys; or
  • any other personal information that may be required in order to facilitate your dealings with us.

3 How we Collect Personal Information

3.1 Information Collected

We may collect these types of personal information either directly from you, or from third parties. We may collect this information when you:

  • register on our website or Services;
  • communicate with us through correspondence, chats, email, or when you share information with us from other social applications, services or websites;
  • interact with our sites, services, content and advertising; or
  • invest in our business or enquire as to a potential purchase in our business.

4 Third-Party Personal Information

4.1 User Responsibility

Our website and Services allow users to input personal information about other third parties. We do not collect this information directly from those third parties and have no control over or responsibility for how our users obtain it. By using our website or Services, you (as user) warrant that:

  • You have obtained all necessary consents, permissions to collect and provide this information to us; and
  • You have not breached any Australian laws in relation to collecting that information from other third parties.

5 Why we Collect, Use & Disclose Personal Information

5.1 Purposes

We may collect, hold, use and disclose your personal information for the following purposes:

  • to enable you to access and use our website and Services;
  • to operate, protect, improve and optimise our services, business and our users' experience, such as to perform analytics, conduct research and for advertising and marketing;
  • to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;
  • to send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting;
  • to administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners; and
  • to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties.

We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the products and services that you receive.

6 Information Disclosure

6.1 Parties Information Disclosed To

We may disclose personal information for the purposes described in this Privacy Policy to:

  • our employees and related bodies corporate;
  • third party suppliers and service providers (including providers for the operation of our websites and our business or in connection with providing our products and services to you);
  • professional advisers, dealers and agents;
  • payment systems operators (e.g. merchants receiving card payments);
  • our existing or potential agents, business partners or partners;
  • our sponsors or promoters of any competition that we conduct via our services;
  • anyone to whom our assets or businesses (or any part of them) are transferred;
  • specific third parties authorised by you to receive information held by us; and
  • other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.

7 External Jurisdictions

7.1 Disclosure of personal information outside Australia

We may disclose personal information outside of Australia to third party suppliers and cloud providers located in various countries.

When you provide your personal information to us, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with Australian law.

8 Website & Cookies

8.1 Acknowledgements

You agree by accessing our services that:

  • We may collect personal information about you when you use and access our website.
  • While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.
  • We may also use 'cookies' or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.
  • We may also use cookies to enable us to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.

9 Security

9.1 Document Handling

We may hold your personal information in either electronic or hard copy form.

We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. However, we cannot guarantee the security of your personal information.

10 Links

10.1 Third Party Links

Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites.

11 Contact Us

11.1 Details

For further information about our Privacy Policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:

Sustainable Wastewater Tas Pty Ltd
Email: info@septicmate.com.au
Phone: 0447 032 142