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Terms

Terms and Conditions

Welcome to SepticMate! These Terms and Conditions govern your use of our services. By accessing or using our services, you agree to comply with these terms.

1. Definitions

For the purpose of these Terms:

  • “SepticMate,” “We,” “Our,” or “Us” refers to SepticMate and its services.
  • “You” or “User” refers to any individual or entity accessing or using our services.
  • “Services” refers to our website, mobile application, and all related features and functionalities.

2. Service Usage and Account Management

By using SepticMate, you agree to:

  • Provide accurate and complete information during registration and usage
  • Maintain the security of your account credentials
  • Be responsible for all activities under your account
  • Use the services only for lawful purposes related to wastewater management
  • Not attempt unauthorized access or misuse of the platform

3. Data Collection and Privacy

Our data collection practices include:

  • Collection of personal information (name, email, phone, address)
  • Device information for push notifications
  • Media storage permissions for file handling

For detailed information about data handling, please refer to our Privacy Policy.

4. Service Delivery and Reports

SepticMate provides services related to wastewater management and reporting. Reports may be submitted to:

  • Local Government Council
  • Global Roto-Moulding (for Ubi Aqua MKII systems)
  • Other authorized parties as required by law

5. Limitations of Liability

While we strive for service excellence:

  • We do not guarantee uninterrupted or error-free operation
  • We are not liable for damages arising from service use
  • We are not responsible for unauthorized third-party actions

6. Service Termination

We reserve the right to suspend or terminate services if you:

  • Violate these terms
  • Provide false information
  • Engage in unauthorized or illegal activities

7. Updates to Terms

These Terms may be updated periodically. Users will be notified of significant changes via email or through the application.

8. Contact Information

For questions or concerns about these Terms, please contact us:


SepticMate
Email: info@septicmate.com.au
0447 032 142